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6 시그마 수준 설정에 관한 연구
A Study of the Six - Sigma Level on Business Management
서영주(Young Joo Suh),신헌수(Heon Soo Shin),함효준(Hyo Joon Hahm)
UCI I410-ECN-0102-2009-550-006555910

Providing quality products and services is at the heart of customer satisfaction. Six sigma provides an effective mechanism to focus on customer requirements, through the improvement of process quality. This paper describes the application of the six sigma on business management and proposed a method of six sigma level calculation accurately, This article gives an overview of the basics of the Six Sigma methodology and its implementation approach.

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