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KCI 등재
관광객의 동기에 따른 시장세분화와 만족관계 -세계문화유산 등재에 따른 방문영향의 조절효과를 중심으로-
Segmentation of Tourist Motivation and the Relationship between the Motivation and Satisfaction: Focusing on the Moderating Effect of Representative List of the World Heritage Site
오민재 ( Min Jae Oh )
관광학연구 36권 2호 179-199(21pages)
UCI I410-ECN-0102-2014-300-001591951
* 발행 기관의 요청으로 이용이 불가한 자료입니다.

The purpose of this study was to better understand visitor segmentation at World Heritage sites based on a visitors motivation profile and the moderating effect of representative list of World Heritage sites. A total 528 valid samples were collected from 11 - 26 September as the Andong Hahoe Folk Village. Data was analyzed with descriptive statistics, Exploratory Factor Analysis (EFA), cluster analysis, discriminant analysis, cross-tab and regression analysis. World Heritage motivation questions measuring the results of factor analysis ``Cultural Heritage``, ``Friendly``, ``Tourist Attraction``, ``Novelty`` and ``Escape`` of the five factors were derived from EFA. Cluster analysis of tourist types according to the tourists`` motivations are ``Escape and Socialization seekers``, ``Cultural Heritage seekers``, ‘Relaxation seekers`` and ``Attraction seekers``. In addition, findings indicate that in the relationship between motivation and satisfaction, the results of hierarchial regression analysis which focused on the moderating effect of a representative list of the World Heritage site were that the representative list is evidenced to influence the relationship between tourists` motivation and satisfaction.

[자료제공 : 네이버학술정보]
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