본 연구에서는 대학 재학생과 졸업자를 대상으로 진로 서비스와 관련된 요구조사가 진행되었다. 요구조사는 질문지와 집단 심층 면접을 통해 이루어졌다. 질문지에는 2079명의 대학 재학생과 200명의 졸업자가 응답하였고, 집단 심층 면접에는 16명의 대학 재학생이 참가하였다. 질문지는 진로와 관련된 14가지의 서비스를 제시하고, 이 중 가장 중요한 다섯 가지 서비스를 고르도록 하는 방식으로 이루어졌다. 질문지와 집단 심층면접의 결과 대학 재학생과 졸업자들이 중요하게 생각한 진로서비스는 체계적인 진로탐색 및 진로결정을돕는 프로그램, 각종 취업정보 및 직무소개, 전문분야 선배들과의 네트워크 제공, 진로 상담 및 검사, 인턴쉽 정보였다. 이에 더해서 재학생들은 학생들이 이미 하고 있는 취업 준비 활동에 대한 지원을 요청하였다. 요구조사의 결과가 대학 커리어센터의 프로그램을 계획하고 실행하는 데에 시사하는 점이 논의되었다. 연구의 제한점 및 후속 연구에의 시사점이 기술되었다.

A needs assessment of career services was conducted for college students with undergraduate seniors and college graduates. A survey and focus group interviews were adopted to assess college students` needs on career development. Survey participants were 2079 undergraduate seniors and 200 college graduates. In addition, 16 undergraduate students participated in the focused group interviews. The survey included a brief question asking the respondents select five preferred career services out of the list of 14 available career?related services. The results of the survey showed that the most important career services perceived by the current undergraduates were different from those by the graduates. The top five important services indicated by the undergraduates were information on position openings (N=1,216, 58.5%), a career planning and decision making program (N=1,122, 54.0%), information on internships (N=986, 47.4%), networking with graduates (N=958, 46.1%), and career counseling and career tests (N=811, 39.0%), in this order. Meanwhile, the top five services selected by the graduates were networking with professionals (N=140, 70.0%), career planning and decision making program (N=134, 67.0%), knowledge on diverse careers (N=122, 61.0%), information on internships (N=100, 50.0%), and information on job openings (N=91, 45.5%). The difficulties common to undergraduates in career planning as well as their wants from the career development center were explored using the focus group interviews. The common difficulties identified were (a) a lack of information on potential jobs, (b) a questionable reliability of available information, (c) a lack of support from the university on career planning. The requested services to the career development center include providing information on job openings, programs on career planning (e.g., career counseling and psychological tests, workshops on job search skills, writing skills, and interview skills, a class on career decision making), and a support for students` activities related to career planning and job search (e.g., contact with various companies and internship programs etc.). The results of a needs assessment showed that services students wanted were twofold: programs on career planning and information on job openings. The applicability of the results of the current study was discussed as related to planning programs at the university career centers.