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KCI 등재
직장 내 의사소통 교육 프로그램 개발을 위한 사무직 회사원의 감정(분노) 조절 실태 조사
The Survey Research on Office Workers` Emotion(Anger) Regulation at the Workplace for Communication Program Development
전은주 ( Eunju Jeon ) , 김평원 ( Pyoungwon Kim ) , 서현석 ( Hyunseok Seo )
화법연구 32권 93-120(28pages)
UCI I410-ECN-0102-2017-800-000185312

This survey investigates white collar office workers’s emotion(anger)regulation in their communication. The results of the study showed that approximately 75% of office workers struggled with emotional difficulty in their communication once or twice a month or more. In addition, When they could not control their communication, most used the meaning of language and profanity to ignore others’ presence. The educational communication program should explored appropriate communication reactions and accurate judgment for an ideal situation to improve office workers’ emotion(anger) regulation.

Ⅰ. 서 론
Ⅱ. 이론적 배경
Ⅲ. 조사 연구 방법 및 연구 결과
4. 결론 및 제언
참고문헌
[부록] 인터넷 & 모바일 조사 문항
[자료제공 : 네이버학술정보]
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