본 연구는 e-Learning 진행 중 학습자가 인식하는 사회적 실재감이 학업 성취도, 만족도, 학습 지속도와 어떠한 관계를 가지는지에 대한 문제를 규명하기 위해 6주 동안 온라인 강의를 수강한 46명의 대학생을 대상으로 조사되었다. 연구는 먼저 e-Learning 환경에서 인식되는 학습자들의 사회적 실재감을 자가 평가 형식의 설문지로 개발하고, 요인분석을 통해 실재감의 하위 요인을 규명한 후, 이 중 어떠한 요인이 e-Learning의 성공을 성취도, 만족도 그리고 학습 지속도 측면에서 예측하는지를 회귀분석을 사용하여 검증하였다. 연구결과 사회적 실재감 전체보다는 이의 하위 요인인 ‘의견교환의 활발성’으로 표출된 실재감이 학업 성취도와 만족도를 예측하는 변인이며, ‘시스템 활용의 능숙도’로 인식된 사회적 실재감이 학습 지속도를 예측하는 변인인 것으로 조사되었다.

This study has investigated the relationship among perceived social presence, achievement, satisfaction and learning persistence in e-Learning environment. In order to provide data for design factors that can increase social presence in the design of the environments of e-Learning, this study has carried out a factor analysis of social presence, and has explored the relationship between the factors resulted from the analysis and the degrees of achievement, satisfaction, and learning persistence. The research questions of this study are as following: 1. What relation do the perceived social presence of learners in the e-Learning environment and its sub-factors have with the degree of achievement? 2. What relation do the perceived social presence of learners in the e-Learning environment and its sub-factors have with the degree of satisfaction? 3. What relation do the perceived social presence of learners in the e-Learning environment and its sub-factors have with the degree of learning persistence? The results of this study are summarized as follow: First, the perceived social presence in the e-Learning environment appears to have significant correlation with the variables related to the team. More specifically, it shows static correlation with the degree of achievement of the team assignment(r(44) = .365, p < .05) and of the team discussion (r(44) = .472, p < .01). However, the perceived social presence does not show any significant correlation with individual variables like the degrees of perceived learning achievement and learning achievement, and the degree of achievement of individual assignments and discussions. Second, the perceived social presence in the e-Learning environment shows affirmative correlation with the degree of satisfaction(r(44) = .365, p < .05), but only liveliness of opinion exchange, among others, appears to have significant static correlation with the degree of satisfaction(r(44) = .364, p < .01). Dexterity in using systems, faithfulness to team members, and successfulness in emotion exchange do not show significant correlation with the degree of satisfaction. As a result of the regression analysis, liveliness of opinion exchange turns out to explain 13.3% of the degree of satisfaction(β = .364, p = .013, R² = .133). Third, the perceived social presence in the e-Learning environment shows significant correlationwith the intention to persist learning(r(44) = .265, p < .05), but not with the persistence of the participation in learning. On the other hand, of the sub-factors of social presence, liveliness of opinion exchange, faithfulness to team members, and successfulness in emotion exchange do not show significant correlation with the persistence of the participation in learning and with the intention to persist learning, but dexterity in using systems do show meaningful correlation with the intention to persist learning(r(44) = .466, p < .01). Furthermore, dexterity in using systems can explain 21.7% of the intention to persist learning(β = .466, p = .001, R² = .217).