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KCI 등재
인공지능과 인간의 대화 가능성에 대한 쟁점
Reflection on Human-to-AI Communication in the Age of AI
이선영 ( Lee Sun Young )
국어교육 167권 61-87(27pages)
DOI 10.29401/KLE.167.3
UCI I410-ECN-0102-2021-700-000095344

AI(Artificial intelligence) not only affects the professional sphere, but everyday life as well. As technology advances, AI is bound to become more and more human-like and play an increasing role in society alongside us. This would certainly impact the way people communicate. This paper examines the definitions and properties of human-to-human communication to verify the feasibility of human-to-AI communication. We begin by looking at the possibility of face-to-face interaction human-to-AI. AI can communicate by expanding its senses with a virtual body. In addition, the reaction of the other party can be checked through the camera and sensor. This can lead to an active and immediate response by carefully reflecting the other party’s reaction. While AI’s capability of self-consciousness is not yet determined, at the rate technological advancements are going, the possibility of its existence and recognition under the law is undeniable. From a point of view where the speaker and the listener shift their roles, human-to-AI communication can be implemented mutually driven conversations in interactive, two-way communication. In addition, the process of developing the AI dialogue system itself is deemed as a possible key to solving the mystery of human language acquisition and learning. It is also expected to increase both the quantity and quality of content communicated. However, it is necessary to reflect on conventionally perceived roles of humans as masters and AI as servant. Conversely, it can be seen as a relationship between an omnipotent and all-knowing “servant” and a powerless “master”. In terms of relationship-centered communication, AI has an infinite ability to listen, remember, and respond kindly to humans, immune to insensitive or questionable ideologies that would otherwise trigger and cause humans relative social discomfort. It can accelerate confirmation bias by providing only the information users want to hear and see. Humans can affect AI, and AI can affect humans. Unlike relationship-centered human dialogue take place at no cost, AI dialogue system is based on capitalist systems. There should be Collective monitoring system of the issue of privacy and the restriction of human freedom of choice.

Ⅰ. 서론
Ⅱ. 인간 의사소통으로서의 대화
Ⅲ. 인공지능과 인간 대화의 쟁점
Ⅳ. 결론 및 시사점
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