본 연구는 대표적인 돌봄 공동체인 공동육아협동조합 어린이집 사례를 통해 돌봄 공동체가 좋은 돌봄(good-care) 서비스를 생산하는 과정을 근거이론 방법을 사용해 탐색하는 것을 목적으로 한다. 수집한 자료는 개방코딩에 의해 89개 개념과 28개의 하위범주, 12개의 범주로 통합되었다. 패러다임 모형을 이용해 좋은 돌봄 서비스를 생산하는 과정을 분석한 결과 인과적 상황은 “대안적 돌봄 가치관 지향”·“현 제도적 돌봄 시스템에 대한 강한 불만족”, 중심현상은 “공동체 구성원의 강도 높은 의무적 돌봄 협력 활동”·“구성원들 간의 동상이몽”으로 나타났다. 중심현상에 영향을 미치는 맥락적 조건은 “대한 실현을 위한 강한 소속 욕구”로 분석되었다. 중심현상을 타개하기 위한 공동체의 전략은 “공동체 가치 재확인”, “공동체 운영원리 조정”으로 도출되었다. 이 같은 전략을 취하는 데 영향을 미치는 공동체 구성원들의 중재적 조건은 “공동체 돌봄 환경에 대한 믿음”, “좋은 돌봄 공동체 시스템”, “호혜성을 높이는 공동체 규칙”이었다. 그 결과 돌봄 공동체는 윤리적인 좋은 돌봄 서비스를 생산할 수 있음을 확인할 수 있었다. 아울러 돌봄 서비스 생산에 사용된 끈끈한 유대관계나 공동체 의식 등은 초기부터 그 수준이 높지 않았고 다양한 시스템을 통해 진화되었음을 확인할 수 있었다. 이러한 결과를 바탕으로 돌봄 공동체를 활성화 할 수 있는 정책적 방안을 제시하였다.

The purpose of this study is to explore the process of producing good-care services by using representative case of parent’s cooperative preschool and applying grounded theory method. In the meantime, there has been a theoretical discussion about the need for a third service in addition to institutional care, in which the state and the market have become the main body, in order to enhance the publicness of overall social care. While institutional care alone can satisfy formal and practical publicness, there is a limit to fully embodying the ethical character of good-care. As one of the alternatives to supplement institutional care, the local care community has been pointed out and a number of local care communities are actively being developed. But there was a lack of empirical research into whether the local community actually produces good-care services and how the process is. The data collected through literature, in - depth interviews and participatory observations were integrated into 89 concepts, 28 subcategories, and 12 categories by open coding. Analysis of the process of producing good-care services in the paradigm model showed that the causal condition was “oriented toward alternative caring values”, “strongly dissatisfied with current institutional care system,” and the phenomenon was “intense mandatory caring cooperation activities of community members”, “same dream but different thought among the members”. The contextual condition affecting the phenomenon was analyzed as “strong affiliation desire for realization”. The strategy of the community to break through the phenomenon was derived as “reconfirmation of community values” and “adjustment of community operation principle”. The intervening condition of community members influencing this strategy was “belief in community care environment”. As a consequence, the local care community was developed to implement care services that were difficult to satisfy through the institutional care system and could actually produce good-care services. In addition, bonding ties and the sense of community used in the production of care services were not high from the beginning, and evolved through various systems. Based on these results, policy measures were proposed to activate the local care community.