The aim of this study is to analyze the consolation strategies and concrete consolation expressions that have never been addressed in the field of Korean language education for native speakers.
For this purpose, I examine the use of consolation strategies through drama discourse. The strategy analysis framework established in this paper is as follows. First, the strategy was divided into direct and indirect strategies. Direct strategies include empathy, anxiety, helping, encouraging, reassuring, suggesting alternatives, expressing opinions, emphasizing positive aspects, presenting positive outlook, expressing hope, shifting the responsibility to others, acknowledging, using customary expressions, using ritual expressions, sharing experiences, comparing, and generalizing. Indirect strategies are joking, rejuvenating, asking questions, reprimanding, calling names, and back-channeling.
Next, I analyzed the lexical and grammatical features related to consolation strategies. Accordingly, I discussed 1) “uri(우리)” used in shifting responsibility to others, 2) the connective ending “-jiman(-지만)” used in expressing opinions, and 3) negative expressions used for reassuring.